We offer a 14-day return policy. If you're not completely satisfied with your purchase, you can return it within 14 days of delivery for a full refund. Items must be unworn and in their original packaging. Contact us at info@stavrjewellery.com to start a return.

No worries — we want you to be completely happy with your STAVR piece. If something doesn't meet your expectations, reach out to us within 14 days of delivery at info@stavrjewellery.com. We'll arrange a return or exchange, no hassle.

We ship from our European warehouse. Most orders within the EU arrive within 3-7 business days. UK orders typically take 5-10 business days. You'll receive a tracking number by email as soon as your order ships.

We currently ship to the Netherlands, Germany, France, the United Kingdom, and Spain. Shipping costs are calculated at checkout based on your location. We regularly expand our shipping destinations — check back or contact us if your country isn't listed yet.

Once you place your order, we carefully package your jewellery to ensure it arrives in perfect condition. Every piece is shipped in a branded STAVR box. You'll receive a confirmation email with tracking details so you can follow your order every step of the way.

As soon as your order ships, you'll receive an email with a tracking number and a link to follow your package in real time. If you haven't received a tracking email within 3 business days, check your spam folder or contact us at info@stavrjewellery.com.

Orders within the EU (Netherlands, Germany, France, Spain) are not subject to customs fees. For UK orders, customs or import duties may apply depending on local regulations. These charges are set by your country's government and are the responsibility of the recipient. We always declare the correct value on all shipments.